55rt Terms and Conditions – Platform Guidelines

1 Acceptance of Terms

Welcome to 55rt, a trusted online gaming platform operating for players in Malaysia. This Terms and Conditions document constitutes a binding agreement between you as the user and 55rt as the platform operator. By accessing, registering, or using any part of the 55rt platform, you acknowledge that you have read, understood, and agreed to be bound by all terms and conditions stated in this document.

These terms apply alongside our Privacy Policy and any additional guidelines that may be published from time to time. In the event of a conflict, this document shall prevail.

2 Account Eligibility

To register and use the 55rt services, you must meet the following requirements without exception:

• At least 18 years old at the time of registration.
• A legally eligible individual to enter into a binding agreement.
• Not on a self-exclusion list or subject to any legal prohibition from participating in gaming activities.
• Not register on behalf of any third party without written authorisation from 55rt.
• Never had a 55rt account previously closed or suspended due to fraud or breach of terms.

55rt reserves the right to request age verification at any time. Accounts that fail to verify their identity within the specified period will be temporarily suspended until the KYC (Know Your Customer) process is fully completed.

3 Registration & Account Security

Each user is only permitted to hold one (1) active account on the 55rt platform only. Holding more than one account is a serious violation that may result in the closure of all associated accounts and forfeiture of the entire balance.

When registering, you are responsible for:

• Providing accurate, complete, and up-to-date information including your full name, phone number, and valid email address.
• Choosing a strong password and keeping it confidential from anyone, including 55rt support staff.
• Notifying 55rt immediately if you suspect your account has been accessed without authorisation.
• Updating your account information should any changes occur to your personal details.

All login data and personal information are protected with 256-bit SSL encryption. Two-factor authentication (2FA) is available and strongly recommended for all accounts to enhance security.

4 Deposits & Withdrawals

55rt supports a variety of secure local payment methods including instant bank transfers, Touch 'n Go eWallet, GrabPay, and approved e-wallet options. All deposits are processed in real time and credited to the player's account as soon as confirmation is received.

Terms relating to financial transactions:

• Deposits and withdrawals may only be made through payment methods registered in the account holder's own name.
• Third-party fund transfers are strictly prohibited and may result in account suspension.
• Minimum and maximum deposit limits are set according to the selected payment method and are subject to change from time to time.
• Withdrawals are subject to standard security review before processing. Processing time is between 1 to 3 business days depending on the selected method.
• 55rt reserves the right to withhold withdrawals for KYC review or security investigation purposes where deemed necessary.

5 Bonuses & Promotions

55rt offers a variety of bonuses and promotions from time to time as a token of appreciation for our loyal players. Each bonus offer is subject to specific terms and conditions stated on the Promotions page. The general terms applicable to all bonuses are as follows:

• Bonuses may only be claimed by accounts that have been fully verified through the KYC process.
• Every promotion has a wagering requirement (rollover) that must be met before any withdrawal can be made.
• Bonus system abuse, including opening multiple accounts to claim bonuses repeatedly, is prohibited and may result in account closure and forfeiture of all associated wins.
• 55rt reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Free bonuses (free spins / free credits) obtained through promotions cannot be directly converted to cash without meeting the wagering requirements.

6 Game Rules

All games available on the 55rt platform, including video slots, Live Casino, Fish Shooting Games, and other categories, operate using an independently verified Random Number Generator (RNG). This ensures every game outcome is entirely random and cannot be manipulated by any party.

Players agree to comply with the following rules throughout their use of the platform:

• Not use automation software, bots, or any technical tools to gain an unfair advantage during play.
• Not attempt to exploit technical vulnerabilities or software errors for personal gain. Any wins obtained through such means may be voided.
• Not disrupt or attempt to sabotage other players' gaming experience, particularly in live multiplayer game modes.
• Acknowledging that system decisions are final under all normal circumstances, unless there is clear evidence of a technical failure reported within 24 hours.

In the event of a technical disruption during an active game session, 55rt will endeavour to restore the session or provide appropriate compensation based on transaction records stored in our system.

7 Responsible Gaming

55rt is committed to promoting a healthy and responsible gaming culture. We believe great entertainment should never become a burden. Our platform provides the following self-control tools to help players manage their gaming habits:

• Deposit Limit: Set daily, weekly, or monthly limits on your deposit amount.
• Loss Limit: Limit the amount you can lose within a set period to prevent excessive spending.
• Cool-Off Period: Use the temporary break feature to step away from the platform for a period of your choice.
• Self-Exclusion: Apply for self-exclusion from the platform for an extended period if needed.

For more information and support resources on responsible gaming, please visit our Responsible Gaming page.

8 Account Termination

Players may close their account at any time by contacting the 55rt support team via live chat or email. Prior to closure, all balances eligible for withdrawal will be processed in accordance with standard procedures.

55rt reserves the right to suspend or terminate an account without prior notice if:

• There is suspected fraudulent activity, money laundering, or platform abuse.
• The player is found to have violated any of the terms stated in this document.
• Registration information found to be false or misleading.
• The account shows no activity for the specified period (inactive account).
• There is an instruction from the relevant authorities requiring us to do so.

In the event of account closure due to a terms violation, 55rt reserves the right to forfeit any bonus balance and wins associated with the relevant activity.

9 Liability Limitations

55rt provides its services on an "as-is" basis. While we always strive to ensure the platform operates smoothly and securely, we cannot guarantee that the service will always be free from interruptions, errors, or third-party interference beyond our control.

To the extent permitted by law, 55rt is not liable for:

• Indirect, consequential, or incidental losses arising from the use of the platform.
• Loss of anticipated profits or missed opportunities.
• Damage arising from internet disruptions, device failures, or external factors beyond our control.
• Actions or omissions of any third party, including payment providers and game providers.

10 Changes to Terms

55rt reserves the right to modify, amend, or update these Terms and Conditions at any time in accordance with operational requirements, legal changes, or platform improvements. Any material changes will be communicated to users via a notice on the platform or registered email at least 7 days before the changes take effect.

Continued use of the 55rt platform after any changes take effect constitutes acceptance of the updated terms. You are encouraged to review this page periodically to stay informed of the latest applicable terms.

If you have any questions regarding these Terms and Conditions, please refer to the FAQ page or contact the 55rt customer support team, available 24 hours a day, 7 days a week.